First of all l shall like to thank my college IMS, Ghaziabad for providing me this wonderful opportunity to work on a live project which helped me to gain an overall exposure of the retail market, about how it works. Having worked for 6 days for Future Value Retail Limited, in Food Bazaar store, New Delhi I have acquired hands on experience with customers and also have the opportunity to observe customer behaviour thus helping to understand customer needs and improvement areas in customer service. Throughout these 6 days I was in the sales department, selling combopackages which include5kg rice,5kg sugar and 5lt refined oil worth Rs859/-.I was working with my partner to sell out as much as possible and we were really complementingeach other well which resulted in daily increase of sales. The store manager was very happy and congratulated us for our wonderful team effort. All the support staffs were amazed with the way we were selling the products and encouraged and motivated us to move forward. There were many instances where we had to deal with foreigners, understand their needs and gave advice to buy the right product. We were also dealing with in house competitors who were busy selling the same products in different packages…so overall it was an eye opener for us…as we had to understand the practical world one day or the other. So it’s indeed a good beginning of my corporate and professional journey ahead.
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